Havering Council is running a free-to-call helpline for residents with urgent needs because of Coronavirus.
The helpline - 0800 368 5201 - is for emergencies only and will be answered by staff redeployed from other Council services. Residents can call between 8.30am and 6pm on weekdays, and between 11am and 4pm at the weekend.
Residents with less urgent needs, or requiring advice on other Havering Council services, should go to the Havering Council website for a range of contact options.
Havering Council staff and volunteers have also started delivering food parcels to those residents identified by the Government and the NHS as most vulnerable, and likely to be affected by the current restrictions on movement and visitors.
This is part of a national effort to deliver food parcels to the 1.5 million most vulnerable people in the country who are being shielded from coronavirus.
The Government have sent councils across the country a range of staple items including milk, soup, and cereals that will make their way to these most vulnerable Havering residents.
If you know of families or others who you feel may also need food or other supplies urgently due to age, lack of access or bad health, and are not included in the Government programme, please contact the helpline on 0800 368 5201.